We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do stop random character symbols and diacritical symbols from appearing in emails that were forwarded to me?

  • 6 replies
  • 3 have this problem
  • 4 views
  • Last reply by cor-el

more options

random character symbols and diacritical symbols often appear in body of email that were forwarded to me--usually in the place of regular punctuation, like an apostrophe.

random character symbols and diacritical symbols often appear in body of email that were forwarded to me--usually in the place of regular punctuation, like an apostrophe.

All Replies (6)

more options

Type about:preferences#content<enter> in the address bar. Across from fonts and colors, press the Advanced button. On the bottom, turn on Allow Web Sites To Choose Their Own.

Fonts Information - Detected via Flash http://browserspy.dk/fonts-flash.php?detail=1

more options

Make sure that you have selected the correct encoding (UTF-8).

  • View -> Text Encoding
more options

FredMcD - thanks for responding, but i don't know what "address bar" you're referring to. cor-el - thanks for responding, but i don't see (UTF-8) after any of the options under "Text Encoding" under "View" - i do have it set on "Wstern", as opposed to "unicode" also, i noticed this forum appears in "Firefox" Support Forum and my problem is occurring in Thunderbird, which i use for emails. is there a different forum dealing with Thunderbird issues?

more options

You can try to select Unicode and not Western to see if that has effect.

more options

cor-el - actually, i was in the wrong place looking for "UTF-8" - i was under "View" instead of "Tools"-"Options"-"Display"-"Advanced"-"Text Encoding"-"Incoming Mail"- where i found the "(UTF-8) option. i clicked on it and seems to have worked. Thanks!

more options

You're welcome.

When you select a Windows or Western encoding and the content is Unicode then you see the separate bytes instead of the real character and that can be a capital 'A' with some accent above it.