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Thunderbird : Can not confirm connection to Gmail account

  • 2 replies
  • 18 have this problem
  • 14 views
  • Last reply by Wayne Mery

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Hello,

I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified.

I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1)

Tell me if you need more details and thank you in advance for your help.

Hello, I am trying to connect to my Gmail account from Thunderbird. When I send my credentials, I have a popup from Gmail to confirm my password to give access to Mozilla Thunderbird, but clicking Next doesn't do anything. Like the javascript associated in the prompt is broken. Therefore, I can't connect to my gmail account because if I close the window it says that the connection can't be verified. I used to have 2-step verification, I tried to use an App Password but I had the same problem. I disabled 2-step verification, I still have the same problem. "Less secure apps" are allowed. IMAP connections are enabled on Gmail. Thunderbird is up to date (v. 52.0.1) Tell me if you need more details and thank you in advance for your help.

Chosen solution

52.1.0 is now available. Help > About

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What for the update to Thunderbird 52.1 next week.

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Chosen Solution

52.1.0 is now available. Help > About