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I need to add a new email address with different server information

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by sarasc

sarasc
sarasc
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My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

My freeserve email will soon not be available so I have set up a new email address with zoho mail via their website. Now I want to add this new address to my Thunderbird email set up. I have enabled POP/SMTP in zoho. I need a new, separate, inbox for this email address on Thunderbird.

Chosen solution

When the wizard fails to detect the correct server settings use Manual Setup. https://support.mozilla.org/kb/manual-account-configuration

Make sure to obtain the correct server settings for your email provider before you attempt Manual Setup.

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All Replies (5)

christ1
christ1
  • Top 25 Contributor
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Run the new account wizard. https://support.mozilla.org/kb/automatic-account-configuration

sarasc
sarasc Question owner
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I have tried this -both auto and manual set up don't work "Thunderbird failed to find the settings for your email account"

sfhowes
sfhowes
  • Top 10 Contributor
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https://www.zoho.com/mail/help/thunderbird-imap-access.html

https://www.zoho.com/mail/help/thunderbird-pop-access.html

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

When the wizard fails to detect the correct server settings use Manual Setup. https://support.mozilla.org/kb/manual-account-configuration

Make sure to obtain the correct server settings for your email provider before you attempt Manual Setup.

sarasc
sarasc Question owner
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Finally all sorted, set up and working. thanks for your help. regards Sara