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Unable to get full view of my control panel when enter into Account settings

  • 2 replies
  • 2 have this problem
  • 6 views
  • Last reply by sfhowes

Krista_Smit
Krista_Smit
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I have down loaded the lastest version of thunderbird and now I am unable to get full access to the Accounts setting panel. See screen shot attached. I am unable to set up a HTML Signature etc.

I have down loaded the lastest version of thunderbird and now I am unable to get full access to the Accounts setting panel. See screen shot attached. I am unable to set up a HTML Signature etc.

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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You missed the screen shot https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

sfhowes
sfhowes
  • Top 10 Contributor
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Your screen shot didn't come through, but in any case, I would suggest that since you're on OSX, you lower your display resolution and see if it makes any difference with TB. If it doesn't, try running in safe mode (Help/Restart with Add-ons Disabled or hold Option key when you launch TB).