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Recently ugraded, & installed Lightening. Nothing on Tools menu works, Help menu disappeared, messages only show in tabs. Safe mode restart doesn't fix.

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  • Last reply by Zenos

DeliaKropp
DeliaKropp
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I recently upgraded to the most recent Thunderbird version. Then installed Lightening, but didn't have a chance to use, so install may not have been successful. Since then Thunderbird is all messed up, including: - Nothing on Tools menu works, except for Message Filters. - The Help menu totally disappeared, not even accessible via Alt-H. - Highlighting a folder in the folder pane, the corresponding messages do not show in the main pane. Only way to see any messages is to load them into a new tab. NEVER had to do that before. Hate it. - Restarted TBird in safe mode. Still same problems. I can't even update because the Help menu is gone. And do not wish to do a complete reinstall, because I cannot export my existing date to reinstall it, with the Tools menu inoperable. Have used TBird without incident for years. This is terrible. Help!

I recently upgraded to the most recent Thunderbird version. Then installed Lightening, but didn't have a chance to use, so install may not have been successful. Since then Thunderbird is all messed up, including: - Nothing on Tools menu works, except for Message Filters. - The Help menu totally disappeared, not even accessible via Alt-H. - Highlighting a folder in the folder pane, the corresponding messages do not show in the main pane. Only way to see any messages is to load them into a new tab. NEVER had to do that before. Hate it. - Restarted TBird in safe mode. Still same problems. I can't even update because the Help menu is gone. And do not wish to do a complete reinstall, because I cannot export my existing date to reinstall it, with the Tools menu inoperable. Have used TBird without incident for years. This is terrible. Help!

All Replies (1)

Zenos
Zenos
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This won't help with many of your problems, but try tapping F10 or use alt+v to make the traditional menu appear. Then go to View|Toolbars and tick the Menu Bar checkbox. Now you will at least have a familiar menu with its help option.

You shouldn't have to open tabs to see folders and their messages. Something is wrong.