Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

stuck on 'Checking mail server capabilities...'.

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by christ1

aand
aand
more options

Somehow Thunderbird got corrupted when the disk got full. Now one of my GMail IMAP accounts is stuck on 'Checking mail server capabilities...'. Nothing else works. No mail gets downloaded anymore.

Initially, after the disk full, I've restarted Thunderbird and saw inside the left-hand panel about 30 duplicates of one of my IMAP accounts. The duplicate accounts were gone after restarting the app.


I've already tried disabling the problematic IMAP server (setting a wrong URL for server address) but it doesn't work, none of the other accounts download anything.

Somehow Thunderbird got corrupted when the disk got full. Now one of my GMail IMAP accounts is stuck on 'Checking mail server capabilities...'. Nothing else works. No mail gets downloaded anymore. Initially, after the disk full, I've restarted Thunderbird and saw inside the left-hand panel about 30 duplicates of one of my IMAP accounts. The duplicate accounts were gone after restarting the app. I've already tried disabling the problematic IMAP server (setting a wrong URL for server address) but it doesn't work, none of the other accounts download anything.

Modified by aand

All Replies (2)

aand
aand Question owner
more options

bump?

christ1
christ1
  • Top 25 Contributor
more options
Somehow Thunderbird got corrupted when the disk got full.

Before anything else, get a new disk, or delete stuff so that there's enough space. A full disk will create all kind of problems.

Modified by christ1