We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

how do i eliminate constant popup ads from firefox itself, about installing updates?

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by Happy112

northwoodsartist
northwoodsartist
more options

many times a day, many times an hour, popup ads about updating firefox interrupt my screen viewing. one is very small in the lower right corner; the other covers nearly the whole screen. how can i stop these, or at least get them down to once a day instead of several times an hour? they are extremely annoying. i have already clicked "block popup ads" but these are from firefox itself.

many times a day, many times an hour, popup ads about updating firefox interrupt my screen viewing. one is very small in the lower right corner; the other covers nearly the whole screen. how can i stop these, or at least get them down to once a day instead of several times an hour? they are extremely annoying. i have already clicked "block popup ads" but these are from firefox itself.

Chosen solution

Hi   !
These are fake updates   !
Please, don't ever click on anything on these pages   ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see :   I found a fake Firefox update

Read this answer in context 👍 3

All Replies (5)

Happy112
Happy112
more options

Chosen Solution

Hi   !
These are fake updates   !
Please, don't ever click on anything on these pages   ! Firefox will always update from within the browser and not from a random webpage. Scammers have been using this tactic, trying to get users to download and infect their computer. Hard to get rid off, as they will change their URL on a daily basis.

You could consider an ad-blocking add-on like :

https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/?src=ss

Also see :   I found a fake Firefox update

northwoodsartist
northwoodsartist Question owner
more options

thanks. i had no idea these ads were not from firefox itself. i installed the addon popup filter so we shall see what happens. these popups have been annoying me for months!

Scribe
Scribe
more options

Hi, note that XP is supported up to v52 and you are running v47 so some notifications may be genuine - Firefox has ended support for Windows XP and Vista

You can check for genuine updates yourself, by opening the 3-bar menu > Help (question mark at bottom right) > About Firefox. Alternatively, you can press the Alt key to bring up the main menu bar > Help > About Firefox. More - Update Firefox to the latest release.

Happy112
Happy112
more options

northwoodsartist said

thanks. i had no idea these ads were not from firefox itself. i installed the addon popup filter so we shall see what happens. these popups have been annoying me for months!

Yeay, these fake updates are a real pain in the toosh. Hopefully you will have seen the last of them   (fingers crossed). But should you see them again : You know what to do   -   or rather :   what   not   to do   !

Happy112
Happy112
more options

Scribe said

More - Update Firefox to the latest release.

'Update Firefox to the latest version'   is one of the sections in :

I found a fake Firefox update   -   as mentioned above.