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why can't I see remote content in emails anymore?

  • 3 replies
  • 4 have this problem
  • 7 views
  • Last reply by SherryMc

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recently thunderbird has stopped displaying remote content in messages. Now all I get is blue text where all the content would normally be. I used to get a button with "display remote content" but this no longer exists. I have checked the box "allow remote contents in messages" under tools/options/privacy but no effect

recently thunderbird has stopped displaying remote content in messages. Now all I get is blue text where all the content would normally be. I used to get a button with "display remote content" but this no longer exists. I have checked the box "allow remote contents in messages" under tools/options/privacy but no effect

Chosen solution

Do you have View/Message Body as set to Original HTML?

http://kb.mozillazine.org/Privacy_basics_%28Thunderbird%29

It could also be that the images are blocked by your mail provider. What kind of account, e.g. gmail, verizon, yahoo etc.?

Read this answer in context 👍 2

All Replies (3)

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Chosen Solution

Do you have View/Message Body as set to Original HTML?

http://kb.mozillazine.org/Privacy_basics_%28Thunderbird%29

It could also be that the images are blocked by your mail provider. What kind of account, e.g. gmail, verizon, yahoo etc.?

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yep that's what it was! Thanks so much for helping, it was driving me nuts!

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Ah!! You solved my problem too, thank you!!