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Send messages not copied to "Send" folder

eda
eda
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A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?

A while back I created a new folder in TB 5341.1. Today for some reason when I send a message it's not copy to the "Sent" folder, but to that new one. No folder bears the blue "unbelievable" (like Sent and the other permanent folders) and that no folders dropdown list has no delete option (see attached screen grab). How do I fix this?
Attached screenshots

Chosen solution

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

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All Replies (3)

Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

Both folders have the sent icon.

Check in the account setting in copies and folders that you have specified the sent folder correctly.

eda
eda Question owner
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Thanks Matt! Clumsy of me not to think of that right off.

digeroperator
digeroperator
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I have set the folder several times and the pane stays blank. The number of sent messages is up to 274 but nothing appears. They will go to the local folder but not the hughes.net folder