Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I'm having trouble with the 1Password extension

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by stan.t

carrport@outlook.com
carrport@outlook.com
more options

I installed the 1Password extension but it doesn't work. On start up I was getting a message something like "You need to fix your Microsoft account on other devices for extensions to work on this device. Updated my Microsoft on my iPhone and iPad but the 1Password extension still doesn't work.

I installed the 1Password extension but it doesn't work. On start up I was getting a message something like "You need to fix your Microsoft account on other devices for extensions to work on this device. Updated my Microsoft on my iPhone and iPad but the 1Password extension still doesn't work.

All Replies (3)

philipp
philipp
  • Moderator
more options

hi, addons in firefox are created by third-parties - if you need help with 1password, please get in contact with their support at https://support.1password.com/contact/

carrport@outlook.com
carrport@outlook.com Question owner
more options

I've been in contact with 1Password support but they don't seem to have an answer to my problem.

stan.t
stan.t
more options

I am having a related problem but I cannot even load the 1Password extension. I get a message that Firefox has denied and then one that says connection error. It works properly in my iMac but not on mt Macbk . Botha atr running OS 10 and Firefox 55 and 1Password 6 .