Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't configure Dreamhost to Thunderbird.

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by Matt

jlcorb
jlcorb
more options

I get "Failed to find the seetings for your email account." I use:

1. IMAP, mail.[domain].com, 993, SSL, normal password; and

2. SMTP, mail.[domain].com, SSL, normal password; and

3. full email address as incoming and outgoing username.

These are the Dreamhost instructions.

I get "Failed to find the seetings for your email account." I use: 1. IMAP, mail.[domain].com, 993, SSL, normal password; and 2. SMTP, mail.[domain].com, SSL, normal password; and 3. full email address as incoming and outgoing username. These are the Dreamhost instructions.

All Replies (3)

Zenos
Zenos
more options

Since this is a private domain, Thunderbird will not be able to auto-discover your settings.

Fill in everything by hand. Don't leave anything set to "auto". When you do this, the "advanced configuration" button should become active and this will let you go straight to the account settings page without having to pass the automatic test.

Did they not give you a port number for SMTP?

jlcorb
jlcorb Question owner
more options

Yea, I removed all auto and couldn't get it to work. On SMTP I have port 465.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I suggest you post the server names. Often we find the private domains are actually not configured for mail or are configured incorrectly. Or are with someone like wix that supply only one predefined email address.