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Firefox locks up Windows 7 64-bit

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

Albireo314
Albireo314
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24 June 2017

I've stopped using Firefox 32-bit in Windows 7, 64-bit as Firefox stops responding and then locks up Windows 7 so that I have to do a hard reboot.

Thanks,

Albireo314

24 June 2017 I've stopped using Firefox 32-bit in Windows 7, 64-bit as Firefox stops responding and then locks up Windows 7 so that I have to do a hard reboot. Thanks, Albireo314

All Replies (1)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?