Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When i click on inbox, Unable to connect to IMAP server pops up.

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by sfhowes

chandini
chandini
more options

I have configured a hmailserver with 2 mail ID.

I have configured the same email ID in my Mozilla Thunderbird.

When i click on inbox, i get the following message : "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections.”

Upon some searching in google i tried this solution : "Tools - Account Settings - [select your account] - Server Settings - [Server Settings section] - Advanced - Maximum number of server connections to cache - [Enter 3] If it is already set to 3, go lower - 2 or even 1."

But didn't help. Can someone kindly look into this?

Thanks

I have configured a hmailserver with 2 mail ID. I have configured the same email ID in my Mozilla Thunderbird. When i click on inbox, i get the following message : "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections to this server. If so, use the Advanced IMAP Server Settings dialog to reduce the number of cached connections.” Upon some searching in google i tried this solution : "Tools - Account Settings - [select your account] - Server Settings - [Server Settings section] - Advanced - Maximum number of server connections to cache - [Enter 3] If it is already set to 3, go lower - 2 or even 1." But didn't help. Can someone kindly look into this? Thanks

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

That error message often has nothing to do with the number of connections or IMAP account settings. It's usually due to an incompatible security program or misconfigured server settings. See if any of these posts help:

https://support.mozilla.org/en-US/questions/1152932

https://support.mozilla.org/en-US/questions/1161016