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After update to 52.2.1 I cannot get emails anymore

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by RheesB

RheesB
RheesB
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When Thunderbird is open and I click on Get Messages I get an error message that says "An error occurred with the POP3 mail server. Mail server mail.gci.net responded: " nothing more. It happens twice as Thunderbird tries to check my two emails. I am running windows 7 pro and have AVG basic protection. I have contacted the ISP and they offer nothing. I can log on using their web mail so I know the passwords are correct although I do not find how to check or change them in the server settings or the security on Thunderbird. What's up?

When Thunderbird is open and I click on Get Messages I get an error message that says "An error occurred with the POP3 mail server. Mail server mail.gci.net responded: " nothing more. It happens twice as Thunderbird tries to check my two emails. I am running windows 7 pro and have AVG basic protection. I have contacted the ISP and they offer nothing. I can log on using their web mail so I know the passwords are correct although I do not find how to check or change them in the server settings or the security on Thunderbird. What's up?

Chosen solution

disable email scanning in AVG reboot and try again.

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Matt
Matt
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Chosen Solution

disable email scanning in AVG reboot and try again.

RheesB
RheesB Question owner
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Thanks Matt. I checked AVG and found it not working properly. Got on the line with their tech support and did a complete uninstall and reload of AVG and Thunderbird works now. Thanks again. RB