Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by philipp

ruppia
ruppia
more options

Hello, i always use firefox on my win10 pc.

I did an update and at the restart of the pc, firefox always crash

This is the content of crash report:

Identificativo crash: bp-8a0a9f6b-c349-4bd2-ab5e-dc0b81170712

Can you help me ??

Hello, i always use firefox on my win10 pc. I did an update and at the restart of the pc, firefox always crash This is the content of crash report: Identificativo crash: bp-8a0a9f6b-c349-4bd2-ab5e-dc0b81170712 Can you help me ??

All Replies (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately this crash is triggered by your comodo security product hooking into firefox - they already had the same issue a couple of days ago after the last windows update: https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691 - now it's apparently creeping back :-/