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TB responds "Could not parse command"

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by rick294

rick294
rick294
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I have had a working gmail account for around 3 years now and a new one that I want to use on Thunderbird. I went through all the correct setup procedures as detailed in the GMail /TB setup pages. The email is confirmed on TB. When I check for email I get the message "Could not parse command. See screenshot attached.

I had TB 52.2 but downgraded to 38.8 because some issues said 52.2 had bug with GMail

Also attached is my TB information. 


 Application Basics

   Name: Thunderbird
   Version: 38.8.0
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.8.0
   Profile Folder: Show Folder

             (Local drive)
   Application Build ID: 20160503054940
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory

 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

   account2:
     INCOMING: account2, , (pop3) pop.everyone.net:110, plain, passwordCleartext
     OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true

   account3:
     INCOMING: account3, , (pop3) pop.everyone.net:110, plain, passwordCleartext
     OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true

   account4:
     INCOMING: account4, , (pop3) pop.everyone.net:110, plain, passwordCleartext
     OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true

   account10:
     INCOMING: account10, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true

   account11:
     INCOMING: account11, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true

 Crash Reports

 Extensions

 Important Modified Preferences

   Name: Value

     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 1024000
     browser.cache.disk.filesystem_reported: 1
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     browser.display.force_inline_alttext: true
     browser.display.screen_resolution: 120
     browser.history_expire_days: 3
     extensions.lastAppVersion: 38.8.0
     font.minimum-size.x-western: 16
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     javascript.allow.mailnews: true
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 70f5366c-334c-4cf9-9b08-982afb072cf
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     network.protocol-handler.warn-external.mms: false
     places.database.lastMaintenance: 1500342415
     places.history.expiration.transient_current_max_pages: 122334
     print.print_printer: \\LAPTOP2\Panasonic KX-MB1500 GDI
I have had a working gmail account for around 3 years now and a new one that I want to use on Thunderbird. I went through all the correct setup procedures as detailed in the GMail /TB setup pages. The email is confirmed on TB. When I check for email I get the message "Could not parse command. See screenshot attached. I had TB 52.2 but downgraded to 38.8 because some issues said 52.2 had bug with GMail Also attached is my TB information. Application Basics Name: Thunderbird Version: 38.8.0 User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.8.0 Profile Folder: Show Folder (Local drive) Application Build ID: 20160503054940 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Mail and News Accounts account1: INCOMING: account1, , (none) Local Folders, plain, passwordCleartext account2: INCOMING: account2, , (pop3) pop.everyone.net:110, plain, passwordCleartext OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true account3: INCOMING: account3, , (pop3) pop.everyone.net:110, plain, passwordCleartext OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true account4: INCOMING: account4, , (pop3) pop.everyone.net:110, plain, passwordCleartext OUTGOING: smtp.everyone.net:587, trySTARTTLS, passwordCleartext, true account10: INCOMING: account10, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true account11: INCOMING: account11, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: smtp.gmail.com:465, SSL, OAuth2, true Crash Reports Extensions Important Modified Preferences Name: Value accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 1024000 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.display.force_inline_alttext: true browser.display.screen_resolution: 120 browser.history_expire_days: 3 extensions.lastAppVersion: 38.8.0 font.minimum-size.x-western: 16 font.name.monospace.el: Consolas font.name.monospace.x-cyrillic: Consolas font.name.monospace.x-unicode: Consolas font.name.monospace.x-western: Consolas font.name.sans-serif.el: Calibri font.name.sans-serif.x-cyrillic: Calibri font.name.sans-serif.x-unicode: Calibri font.name.sans-serif.x-western: Calibri font.name.serif.el: Cambria font.name.serif.x-cyrillic: Cambria font.name.serif.x-unicode: Cambria font.name.serif.x-western: Cambria font.size.fixed.el: 14 font.size.fixed.x-cyrillic: 14 font.size.fixed.x-unicode: 14 font.size.fixed.x-western: 14 font.size.variable.el: 17 font.size.variable.x-cyrillic: 17 font.size.variable.x-unicode: 17 font.size.variable.x-western: 17 javascript.allow.mailnews: true mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mailnews.database.global.datastore.id: 70f5366c-334c-4cf9-9b08-982afb072cf media.gmp.storage.version.observed: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true network.protocol-handler.warn-external.mms: false places.database.lastMaintenance: 1500342415 places.history.expiration.transient_current_max_pages: 122334 print.print_printer: \\LAPTOP2\Panasonic KX-MB1500 GDI

All Replies (5)

rick294
rick294 Question owner
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the attachment did not go through the first time

also I can send from both gmail accounts from TB, TB will not download

Modified by rick294

rick294
rick294 Question owner
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looking for a way to delete this post

Modified by rick294

rick294
rick294 Question owner
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no change after upgrade to 55.0b2

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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> I had TB 52.2 but downgraded to 38.8 because some issues said 52.2 had bug with GMail There was an issue with 52.2.0, but that was fixed in 52.2.1

For beta, we are now at 56.0.b2 https://www.mozilla.org/en-US/thunderbird/channel/

Are you still seeing a problem?

rick294
rick294 Question owner
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I switched to POP3 from imap. When time permits I will upgrade to beta 56.0.b2 and try imap again.

To the best of my knowledge, I am providing the requested information.