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My emails are going to my Gmail folder instead of my main inbox-how do I fix this?

  • 1 reply
  • 1 has this problem
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  • Last reply by christ1

Karen.topper
Karen.topper
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I've changed the setting in my gmail account to NOT check other emails. This fixed the issue in Thunderbird and they went into my company email inbox until I exited Thunderbird and then opened it again. Now they are all in my Gmail folder again. I need this to work properly but can get no support contact number. I found one online and they hung up on me within a minute.

I've changed the setting in my gmail account to NOT check other emails. This fixed the issue in Thunderbird and they went into my company email inbox until I exited Thunderbird and then opened it again. Now they are all in my Gmail folder again. I need this to work properly but can get no support contact number. I found one online and they hung up on me within a minute.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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You leave everyone guessing.

What exactly is your 'Gmail folder'?

And what is meat with your 'main inbox'?

Are you talking about different accounts?

What is the exact setting you changed? A screenshot may help. https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

can get no support contact number.

There is no phone support for Thunderbird. This support forum is the official support venue.

Modified by christ1