Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

two of us use the same email address but want own name to appear in From and Sent From pane.

  • 8 replies
  • 2 have this problem
  • 3 views
  • Last reply by TBird18

more options

Two windows 10 computers use the same email address. How to set up the account on each computer so that only one name appears on each email account so each can send and receive email with their own name? Understood that all emails will come into both computers, but how to set up each with individual names so the From and Sent From only shows the name of either computer A or B owner?

Thanks

Two windows 10 computers use the same email address. How to set up the account on each computer so that only one name appears on each email account so each can send and receive email with their own name? Understood that all emails will come into both computers, but how to set up each with individual names so the From and Sent From only shows the name of either computer A or B owner? Thanks

Chosen solution

TBird18 said

The "From" name was solved when I changed the display name in Account Settings. The "Sent" Folders still show the same name on both computers. Trying to change the name on the "Sent" Folder so it shows the same name as the "Display" name on each computer. Thank you.

Options > Display > Advanced and deselect the show display name option.

Read this answer in context 👍 1

All Replies (8)

more options

Ugh! Why not create two distinct addresses?

I think you could add the second name as a secondary Identity of the first. In account settings, look at the "Account settings" panel and click the "Manage Identities" button at bottom right.

You'll have to use the same address (since you only have the one) but you can set the "display name" that shows alongside it.

more options

Changed the Display Name in Settings on computer B to computer B's name. This solved the From name, but not the name in the Sent Folder. Goes out as from B's identity but shows up as Sent from A's identity in the Sent Folder. Strange, as A's identity is nowhere in B's settings. Thanks

more options

Is this gmail? It silently replaces the "from" address with the one associated with the selected gmail sender. If B uses A's smtp server, B's messages will appear to have come from A, but your Sent folder may tell a different story.

more options

No, this is not gmail, it is cox mail. Computer B was using Windows Live Mail until the Creators Update caused it to crash and windows had to be reinstalled. Since Live Mail is no longer available, switched to Thunderbird with the same cox mail account used before. Both computers worked fine on Live Mail in the past, then with computer A on Thunderbird Mail and computer B on Live Mail, but now with both on Thunderbird having this problem. Same email account the entire time. Thank you for trying to help me.

more options

if you add the email address to the address book, that display name will appear in Thunderbird folders. So if Mr Bruce email Mrs Bruce, the email will come in with His display name. When Mrs Bruce replies the email address and associated display name will be added to the addressbook as Mr Bruce and all mail in all folders will use that display name.

There is an option in options to disable the use of the display name. But like Zenos, I suggest you just use two email addresses.

more options

The "From" name was solved when I changed the display name in Account Settings. The "Sent" Folders still show the same name on both computers. Trying to change the name on the "Sent" Folder so it shows the same name as the "Display" name on each computer. Thank you.

more options

Chosen Solution

TBird18 said

The "From" name was solved when I changed the display name in Account Settings. The "Sent" Folders still show the same name on both computers. Trying to change the name on the "Sent" Folder so it shows the same name as the "Display" name on each computer. Thank you.

Options > Display > Advanced and deselect the show display name option.

more options

Thank you, Matt, that worked!

Options > Display > Advanced and deselect the show display name option.