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Thunderbird email hangs up, doesn't download, even after uninstalling and re-installing.

  • 3 replies
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  • Last reply by Wayne Mery

ziwolff
ziwolff
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At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

At start this morning, formerly functioning Thunderbird 52.2.1 hangs up with spinning green wheel on In-box. I can see old messages, write new ones, but it doesn't download new email. Activity seems to be hung up on "indexing messages" and I get this (unreadable to me) on Error Console: Component returned failure code: 0x80550005 [nsIMsgFolder.updateFolder] dbViewWrapper.js:93 FolderNotificationHelper_notifyOnLoad resource://gre/modules/dbViewWrapper.js:93:7 DBViewWrapper_open resource://gre/modules/dbViewWrapper.js:796:7 FolderDisplayWidget_show chrome://messenger/content/folderDisplay.js:803:9 FolderPaneSelectionChange chrome://messenger/content/commandglue.js:352:3 onselect chrome://messenger/content/messenger.xul:1:1 ftv_selectFolder chrome://messenger/content/folderPane.js:555:5 mailTabType.modes.folder.restoreTab chrome://messenger/content/mailTabs.js:218:15 restoreTab chrome://messenger/content/tabmail.xml:992:11 restoreTabs chrome://messenger/content/tabmail.xml:1016:18 atStartupRestoreTabs chrome://messenger/content/msgMail3PaneWindow.js:773:5 loadStartFolder chrome://messenger/content/msgMail3PaneWindow.js:868:23

All Replies (3)

Wayne Mery
Wayne Mery
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Please start *Windows'* safe mode, with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 - XP https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

ziwolff
ziwolff Question owner
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I tried that. Didn't work. And then -- without being in safe or turning off computer -- the problem simply resolved itself. Go figure. And thanks.

Wayne Mery
Wayne Mery
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Very strange, but it can happen. Thanks for the update.