Error when trying to access Thunderbird Email
I get the following message when trying to log into my email account.
The current operation 'Inbox' did not succeed. The mail server for account ateleng@frontier.com responded: [CLIENTBUG] SELECT Command is not valid in this state.
Using Thunderbird 52.2.1 (32 Bit) Please advise what to do. Thank you. ateleng
All Replies (4)
I'm assuming you are using imap and access via yahoo: https://help.yahoo.com/kb/frontier/SLN4075.html
What server settings are you using?
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Do you access imap account via anything other than Thunderbird ? Do you use a phone etc?
If you only use thunderbird on one computer, have you logged on to the webmail account and selected to use the less secure apps option ?
I'm not a techie, so I hope I did this correctly.
Server settings: Server Name = imap.mail.yahoo.com Port = 993 Security - SSL/TLS Authentication - normal password
I also have 2 gmail accounts that are accessed through Yahoo. imap, port 993, same settings except both authentication uses OAuth2. Those accounts seem to work OK.
I do use a smartphone and it will not access the ateleng@frontier.com accoun.
Not sure what you mean by you mean by your last sentence.
Also my wife uses TB on a laptop and her account seems to work fine, different account, same settings - imap.mail.yahoo.com, Port 993, SSL/TLS, normal password.
Troubleshooting info......
Application Basics
Name: Thunderbird Version: 52.2.1 User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.2.1 Profile Folder: Open Folder
(Local drive) Application Build ID: 20170622064432 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts account2: INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3: INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4: INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2 OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account6: INCOMING: account6, , (imap) imap.mail.yahoo.com:993, SSL, passwordCleartext OUTGOING: , smtp.mail.yahoo.com:465, SSL, passwordCleartext, true
Crash Reports
Extensions Lightning, 5.4.2.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Important Modified Preferences
Name: Value
accessibility.lastLoadDate: 1502633515 accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.zoom.full: true dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 52.2.1 gfx.crash-guard.d3d11layers.appVersion: 52.2.1 gfx.crash-guard.d3d11layers.deviceID: 0x0412 gfx.crash-guard.d3d11layers.driverVersion: 20.19.15.4531 gfx.crash-guard.d3d11layers.feature-d2d: true gfx.crash-guard.d3d11layers.feature-d3d11: true gfx.crash-guard.status.d3d11layers: 2 gfx.direct2d.disabled: false gfx.direct3d.last_used_feature_level_idx: 0 layers.acceleration.disabled: false mail.openMessageBehavior.version: 1 mail.winsearch.firstRunDone: true mail.winsearch.global_reindex_time: 1501602431 mailnews.database.global.datastore.id: 296fa242-d607-4bb4-ba45-454fe1df9be media.gmp.storage.version.observed: 1 network.cookie.lifetimePolicy: 2 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1502466900 places.history.expiration.transient_current_max_pages: 122334 plugin.importedState: true
re : Q: If you only use thunderbird on one computer, have you logged on to the webmail account and selected to use the less secure apps option ? A: I do use a smartphone and it will not access the ateleng@frontier.com accoun. Not sure what you mean by you mean by your last sentence.
Webmail is the method used to access the account via a browser eg: 'Firefox'.
frontier yahoo could be this page:
https://frontier.yahoo.com/
https://login.frontier.com/webmail
Usually you may need to create a two step verification process to allow access for a phone, if you switch this on, then you will need to create an application specific password which you would use in Thunderbird instead of the password you use to access webmail. https://help.yahoo.com/kb/frontier/sln2080.html
Good info here: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_win10/yahoo-frontier-outlook/90a528fa-c631-4cba-817c-00e7ac079fb2
All about frontier yahoo email security. Please read this: https://frontier.com/helpcenter/categories/internet/email/email-security-upgrade
I have a similar problem.
I'm getting that error message for one of my three Yahoo accounts. The other two accounts are working fine. All have the same settings in TB, as far as I can determine. I just recently started having problems with the account in TB, and I'm still getting messages for that account just fine on my iPhone. Would love some help with this!
CJ