Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

more options

I get the following message: Gah. Your tab just crashed.

i get it when i am browsing for 1 or 2 minutes. Sometimes it takes 5 minutes before i get it. Normally i am in yahoo or yahoo mail.

I get the following message: Gah. Your tab just crashed. i get it when i am browsing for 1 or 2 minutes. Sometimes it takes 5 minutes before i get it. Normally i am in yahoo or yahoo mail.

All Replies (2)

more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

You can try to modify multi-process settings to see if this has effect and possibly gives a crash that we can check out.

  • set dom.ipc.processCount to 1 if it is currently set to a higher value (4)
  • disable multi-process windows in Firefox

You can disable multi-process windows in Firefox by setting these prefs to false on the about:config page.

  • browser.tabs.remote.autostart = false
  • browser.tabs.remote.autostart.2 = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.