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I can't delete bookmarks -- error message is [JavaScript Application] This function has been disabled.

  • 3 replies
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  • Last reply by mattcamp

DCox-737
DCox-737
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I have Firefox 55.0.3 running on Mac OS X Yosemite 10.10.5. I have tried two methods to delete bookmarks:

  • Select the bookmark, right-click, select "delete". I get the message "[JavaScript Application] This function has been disabled."
  • Select a bookmark from the bookmark symbol next to the search window, hit the blue button, select "Remove bookmark", but nothing happens.

How do I remove a bookmark? This is very frustrating.

Thank you very much. Sincerely, David Cox

I have Firefox 55.0.3 running on Mac OS X Yosemite 10.10.5. I have tried two methods to delete bookmarks: * Select the bookmark, right-click, select "delete". I get the message "[JavaScript Application] This function has been disabled." * Select a bookmark from the bookmark symbol next to the search window, hit the blue button, select "Remove bookmark", but nothing happens. How do I remove a bookmark? This is very frustrating. Thank you very much. Sincerely, David Cox

Chosen solution

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

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All Replies (3)

mattcamp
mattcamp
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Chosen Solution

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.

DCox-737
DCox-737 Question owner
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Thanks for the help! Refresh worked -- I can now delete bookmarks.

Sincerely, David Cox

mattcamp
mattcamp
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You're very welcome, glad I could help.

That's why I'm here.