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After I close Firefox it stays active in my processes. To re-open I have to go and end the process. Is there a way to fix this.

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

jpasto
jpasto
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Each time I close Firefox I encounter the same problem: the program stays open in my processes listing. I have to do a Control-Alt-Delete to enter the task manager and shut it down. Sometimes there are three or more programs running. I love Firefox but this is an ongoing issue. I would like to fix it rather than stop using the program. Is this a common problem? Are there any solutions?

James Pasto

Each time I close Firefox I encounter the same problem: the program stays open in my processes listing. I have to do a Control-Alt-Delete to enter the task manager and shut it down. Sometimes there are three or more programs running. I love Firefox but this is an ongoing issue. I would like to fix it rather than stop using the program. Is this a common problem? Are there any solutions? James Pasto

All Replies (3)

FredMcD
FredMcD
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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Use one of these to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
FredMcD
FredMcD
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How to crash Firefox (All Systems); Instructions here; https://developer.mozilla.org/en-US/docs/Mozilla/How_to_report_a_hung_Firefox

This link has a program that can crash Firefox.