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When loading Firefox freezes on my home page,how do I fix it?

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by FredMcD

HASM
HASM
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I close my browser (firefox) and I get the following message "Firefox is already running, but is not responding. the old Firefox process must be closed to opena new window." After that message, it closes itself and opens a new home page and then everything is good. How do I correct this issue?

I close my browser (firefox) and I get the following message "Firefox is already running, but is not responding. the old Firefox process must be closed to opena new window." After that message, it closes itself and opens a new home page and then everything is good. How do I correct this issue?

Chosen solution

type "about:support" in the URL bar and click "refresh firefox"

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All Replies (2)

BeerBaroN23
BeerBaroN23
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Chosen Solution

type "about:support" in the URL bar and click "refresh firefox"

FredMcD
FredMcD
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Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.130

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration