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In Excel, I used to be able to click "Save & Send" and an email message would come up with that file attached, now I get message: General Mail Failure, why?

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  • Last reply by sfhowes

hurstp19
hurstp19
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It seems like Thunderbird is no longer "linked" to my Excel or other programs. I used to be able to "Save and Send" from Excel and "Send As Attachment" and seemlessly, a thunderbird email message would pop up with my attachment attached so all I needed to do was type in the recipient's email address and message and hit send. Now, I get a message (after clicking Send As Attachment) that says: General Mail Failure. Quit Microsoft Excel, restart the mail system, and try again." And doing so does not solve the problem. How do I reconnect Excel to Thunderbird? I suspect somehow they got disconnected. Thanks for any help you can give!

It seems like Thunderbird is no longer "linked" to my Excel or other programs. I used to be able to "Save and Send" from Excel and "Send As Attachment" and seemlessly, a thunderbird email message would pop up with my attachment attached so all I needed to do was type in the recipient's email address and message and hit send. Now, I get a message (after clicking Send As Attachment) that says: General Mail Failure. Quit Microsoft Excel, restart the mail system, and try again." And doing so does not solve the problem. How do I reconnect Excel to Thunderbird? I suspect somehow they got disconnected. Thanks for any help you can give!

Chosen solution

This kind of MAPI issue on W7 can sometimes be fixed by installing the Visual Studio runtime library.

In the 'Set Default Programs' section of Control Panel, make sure TB is set for all the associations (see picture).

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

This kind of MAPI issue on W7 can sometimes be fixed by installing the Visual Studio runtime library.

In the 'Set Default Programs' section of Control Panel, make sure TB is set for all the associations (see picture).