Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was closed and archived. Please ask a new question if you need help.

Is there a way to remove gandi.net from thunderbird ?

  • 6 replies
  • 4 have this problem
  • 3 views
  • Last reply by Wayne Mery

more options

Hi there folks, I'd like to know if there's a way to remove this disgusting, pushed-down-the-throat proposal of getting a gandi.net e-mail address every time I try to set up a new account within thunderbird.

This forced promoting of a service is counterintuitive and kinda destroys the spirit of CHOICE, which Mozilla seems to be priding with, but doesn't actually give it to its users.

I sincerely hope a mature person who understands this, will be able to give me a reasonable, and true answer, and help me get rid of that part of the account creation process. It's like that sad joke from the communist era in Russia, when every child was asked 2 questions on the exam paper: 1) who's your hero ? 2) why did you choose exactly mr. Lenin. Seriously now.. stop force-feeding "choices" to your users, Mozilla, it's just degrading.

Do I need to get the sources and recompile from zero ? Is that even an option ? Do I need to install a plugin or something ?

If I can't remove that, I just don't like the product anymore. It's NOT offering me a choice, and please don't tell me that I can skip that part. I know I can just skip it, but the fact that it's an advertising practically, for a mail service provider, bothers me a lot.

Can anyone provide a solution ? Thank you

Hi there folks, I'd like to know if there's a way to remove this disgusting, pushed-down-the-throat proposal of getting a gandi.net e-mail address every time I try to set up a new account within thunderbird. This forced promoting of a service is counterintuitive and kinda destroys the spirit of CHOICE, which Mozilla seems to be priding with, but doesn't actually give it to its users. I sincerely hope a mature person who understands this, will be able to give me a reasonable, and true answer, and help me get rid of that part of the account creation process. It's like that sad joke from the communist era in Russia, when every child was asked 2 questions on the exam paper: 1) who's your hero ? 2) why did you choose exactly mr. Lenin. Seriously now.. stop force-feeding "choices" to your users, Mozilla, it's just degrading. Do I need to get the sources and recompile from zero ? Is that even an option ? Do I need to install a plugin or something ? If I can't remove that, I just don't like the product anymore. It's NOT offering me a choice, and please don't tell me that I can skip that part. I know I can just skip it, but the fact that it's an advertising practically, for a mail service provider, bothers me a lot. Can anyone provide a solution ? Thank you

All Replies (6)

more options

Select Existing Mail Account when adding instead of New Mail Account. Thunderbird is open source. Knock yourself out programming.

Thunderbird is not a Mozilla product anymore. It is a volunteer community developing and supporting the software. It needs revenue and Gandi provides some when people sign up.

What have you donated to keep it going or do you just us it for free and complain?

more options

Uhhhh.... "not a mozilla product anymore" ? exscuze me.. .did you take a look at the forum's URL here ? where exactly are we ? MOZILLA support.

While I understand completely the "free and needs revenue" idea, I do not understand the necessity to bash on me just for stating something obvious, or asking a question.

And NO, your answer is NOT helpful, I asked something, you displayed arrogance and bashed me for asking how to solve something.

If you are a contributor, then good for you. I respect that. But you answering the way you did, is NOT helpful at all.

And whether I've contributed financially, or not, is none of your goddamn business.

more options

Fell better? Try to keep up on the history of the Thunderbird/Mozilla relationship. You won't look so silly.

Microsoft still sells Outlook. Try that!

more options

I wonder which one of us hurts the open-source communities more, me, for asking a pertinent question, or you, giving a user an answer that is at the mental level of a 5 year-old child. "You don't like our toys, go play with microsoft's toys". Seriously, it's just disheartening.

I hope people like you will grow up and understand that we don't all have the same needs, same principles, yet, we could still all work together in a civilised manner. Your responses kinda make that impossible.

Thanks for taking the time to yank the chains, anyways.

more options

WindowsAndLinux said

And whether I've contributed financially, or not, is none of your goddamn business.

Ok, got it. Your a freeloader, complainer!

more options

Let's be clear, the intention of this feature assumed that for many new users this workflow would be helpful. There is no attempt to force anything on anyone - but one might appreciate that it could be perceived this way - but yours is the first I've heard in many years of support.

This workflow obviously doesn't serve all users' purposes - many workflow decisions have balance issues of this nature - but it was the workflow chosen ~6 or 7 years ago., not by us here in support That said, 8 months ago this workflow was revisited and has in fact been changed. It will soon be in version 58 beta, and in version 59 release in Q2 2018. Until then, File > New > Select Existing Mail Account should get exactly what you want. Therefore, this topic is closed.

I'm not going to revisit the unnecessary unpleasantness that occurred here, but it will be great if future visits to Thunderbird support have a more pleasant approach.