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Why does Thunderbird not find smtp-mail.coutlook.com?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by sfhowes

snowpaw
snowpaw
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I can not send email using my Thunderbird email. When I try to send a message, I get the message Looking up smtp-mail.outlook.com and it searches for the smtp and does not connect. I have use my current settings for a few years now with no issues. As far as I know, my smtp settings are correct.. smtp port 587 and using smtp-mail.outlook.com

I can not send email using my Thunderbird email. When I try to send a message, I get the message Looking up smtp-mail.outlook.com and it searches for the smtp and does not connect. I have use my current settings for a few years now with no issues. As far as I know, my smtp settings are correct.. smtp port 587 and using smtp-mail.outlook.com

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
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https://support.mozilla.org/en-US/questions/1174874

snowpaw
snowpaw Question owner
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The messages from two different accounts failed to send. Perhaps because I don't have Office 365 on this linux mint OS?

sfhowes
sfhowes
  • Top 25 Contributor
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You don't need an Office 365 account to use the office365.com servers. Perhaps there's another reason you're failing to connect on sending; sometimes a password reset helps - Edit/Preferences/Security/Passwords/Saved Passwords, Show Passwords, delete password, OK, restart TB, enter password when prompted.

http://kb.mozillazine.org/Hotmail