Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox loads fine and i can get to websites, but whenever i click the menu button in the top right, it hangs and i have to kill the process

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

aslangrealis
aslangrealis
more options

the attached image is what the menu area looks like after i click it and it hangs, I've refreshed, and done clean re-installs of the softare

the attached image is what the menu area looks like after i click it and it hangs, I've refreshed, and done clean re-installs of the softare

All Replies (1)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?