Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On one page, on one site, Firefox sucks up every single resource and freezes computer.

  • 2 replies
  • 5 have this problem
  • 4 views
  • Last reply by StickBoy

more options

I use Firefox daily, leaving it open for hours on end. Eventually it starts to be slow and I restart it. Not great, but whatever. Here's the thing: when I go to this page - http://www.crtc.gc.ca/eng/whatsnew/releases2017.htm - Firefox immediately sucks up all the RAM and most of the CPU and my computer freezes. I can visit other pages on that site with no problems, but that one page kills my computer. I visited tonight, with Task Manager open. Before visiting, CPU Usage was 19% and Physical Memory was 24%. Firefox process was at 828MB. On loading this page, CPU Usage shot up to (and froze at) 82% and Physical Memory was 98%. Firefox process zoomed up to 2.3GB. All within seconds of loading the page. I emailed the page admin a couple weeks ago, when this first occurred, but have heard nothing from them, and obviously it's not fixed. The page itself works totally fine in Google Chrome, so it makes me wonder if it's something in Firefox. Please, go check it out. If you don't have the same results, I will try it in safe mode. Currently using Firefox 56.0.2 on Windows 7 (up-to-date). I think the problems may have started with version 56, because I have visited that page weekly since January with no problems until a couple weeks ago. Thanks!

I use Firefox daily, leaving it open for hours on end. Eventually it starts to be slow and I restart it. Not great, but whatever. Here's the thing: when I go to this page - http://www.crtc.gc.ca/eng/whatsnew/releases2017.htm - Firefox immediately sucks up all the RAM and most of the CPU and my computer freezes. I can visit other pages on that site with no problems, but that one page kills my computer. I visited tonight, with Task Manager open. Before visiting, CPU Usage was 19% and Physical Memory was 24%. Firefox process was at 828MB. On loading this page, CPU Usage shot up to (and froze at) 82% and Physical Memory was 98%. Firefox process zoomed up to 2.3GB. All within seconds of loading the page. I emailed the page admin a couple weeks ago, when this first occurred, but have heard nothing from them, and obviously it's not fixed. The page itself works totally fine in Google Chrome, so it makes me wonder if it's something in Firefox. Please, go check it out. If you don't have the same results, I will try it in safe mode. Currently using Firefox 56.0.2 on Windows 7 (up-to-date). I think the problems may have started with version 56, because I have visited that page weekly since January with no problems until a couple weeks ago. Thanks!

Chosen solution

Ya Fellow Canuck it does use 5megs per core. ++++ It has a bad script on the page which turned up a popup.

Might want to report Web page to the Webmaster from another page bottom. It locked up my Firefox big time with 13 tabs open.

Nothing that can be done from this end I believe.

Note : Current Version of Firefox is 56.0.2 https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum Release Date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note all Legacy Extensions will be disabled or removed.


Please let us know if this solved your issue or if need further assistance.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Ya Fellow Canuck it does use 5megs per core. ++++ It has a bad script on the page which turned up a popup.

Might want to report Web page to the Webmaster from another page bottom. It locked up my Firefox big time with 13 tabs open.

Nothing that can be done from this end I believe.

Note : Current Version of Firefox is 56.0.2 https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum Release Date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note all Legacy Extensions will be disabled or removed.


Please let us know if this solved your issue or if need further assistance.

Modified by Shadow110

more options

Solved the mystery, not the problem. Thanks for checking it out. I will try to contact them again.