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How do I stop a popup menu asking me to login into Moz Extention?

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  • 1 has this problem
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  • Last reply by Happy112

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It keeps popping up as a small window showing a place for user name and password. It then has a check box for login and one for cancel. If I press cancel nothing happens. I'm afraid to check login in case it is virus. If I click the X in the corner it closes, only for it to come back. Within an hour it will open up to 25 or more times and I have go in and close all these windows. What is this and is really coming from Firefox?

It keeps popping up as a small window showing a place for user name and password. It then has a check box for login and one for cancel. If I press cancel nothing happens. I'm afraid to check login in case it is virus. If I click the X in the corner it closes, only for it to come back. Within an hour it will open up to 25 or more times and I have go in and close all these windows. What is this and is really coming from Firefox?

All Replies (1)

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Hi  !

Good for you to be on the alert, for it's a scam  !

When you get a scam page that shows that two-line Authentication Required dialog, and you cancel it, usually the page will reload and show it again. To break the cycle, tap the Esc key several times in a row quickly. That should cancel the dialog AND the reload. Then you can easily close the tab.

To prevent this from happening again, you could consider installing uBlock Origin  : https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/

Even though you haven clicked on anything, just to be on the safe side, it wouldn't hurt to run some malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.