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  • Last reply by Shadow110

pun.
pun.
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I keep on getting an error message on opening Firefox or while browsing and opening a new tab. Tried to follow all the methods listed on the forum including fresh installation, creating new profile, deleting and reinstalling Firefox, creating a new profile in some other folder and not at the default location, etc. However, the error is popping up again and again. Too used to using Firefox! Kindly help.

I keep on getting an error message on opening Firefox or while browsing and opening a new tab. Tried to follow all the methods listed on the forum including fresh installation, creating new profile, deleting and reinstalling Firefox, creating a new profile in some other folder and not at the default location, etc. However, the error is popping up again and again. Too used to using Firefox! Kindly help.

All Replies (1)

Shadow110
Shadow110
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Please consider turning on send info to Mozilla before posting a question. This helps us help you. As I have no info from your system that would help see things that cause issues.

So am guessing. Please update your video card drivers. Old and or corrupted drivers cause issues.

Uninstall Firefox Delete folders in C:\Program Files and C:\Program Files (X86) Pull your profile folder also and leave on the desktop. Reboot.

Cleanup with Microsoft Disk Cleanup then run it again and Click on Clean System Files.

Reinstall Firefox 56.0.2 with the Full Version Installer https://www.mozilla.org/firefox/all/

Note : Firefox 57 Quantum release date Nov 14th https://www.mozilla.org/en-US/firefox/quantum/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.