Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

i want to remove Duck Duck go

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by Happy112

more options

Please explain..it does not show up as an add on

Please explain..it does not show up as an add on

Chosen solution

In addition to the above :

You could also type in the address bar :

about:preferences#search - and then press Enter

DuckDuckGo is a search engine.

Where do you see it  ?

DuckDuckGo Plus is an add-on : https://addons.mozilla.org/en-US/firefox/addon/duckduckgo-for-firefox/

Read this answer in context 👍 0

All Replies (3)

more options

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

From the Firefox Menu Bar/Menu Bar Tool--> Options --> Search (far left side) click GoDuckGo then remove. Alternatively leave it there just un-tick it.

Or from the far right 3 bars click and open then click Options.

Please let us know if this solved your issue or if need further assistance.

more options

Chosen Solution

In addition to the above :

You could also type in the address bar :

about:preferences#search - and then press Enter

DuckDuckGo is a search engine.

Where do you see it  ?

DuckDuckGo Plus is an add-on : https://addons.mozilla.org/en-US/firefox/addon/duckduckgo-for-firefox/

more options

And here's another thought : You may be dealing with DuckDuckGo the browser hijacker - malware, that you will of course want to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in Windows Control Panel.

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Also see : http://www.myantispyware.com/2016/10/27/how-to-manually-remove-duckduckgo-chrome-firefox-ie-edge/