Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Your Firefox profile cannot be loaded - Ever since the update when I close out of Firefox and try to reopen this pops up.

  • 2 replies
  • 1 has this problem
  • 19 views
  • Last reply by MysticDoll

MysticDoll
MysticDoll
more options

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

I have already deleted the %appdata% - Firefox - when I do that Firefox will load and I can sync my data from my acct. However if I close it, it will once again say that the profile is missing, and will not allow me to delete Firefox folder

All Replies (2)

FredMcD
FredMcD
more options

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

MysticDoll
MysticDoll Question owner
more options

I have already deleted profile and started with a fresh one - still everytime I close Firefox, it says the same thing.