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Firefox Quantum freezes on loading many pages

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by philipp

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Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to prior version of Firefox? Any other ideas?

Firefox Quantum freezes on loading many pages (i.e. www.nytimes.com). Tried reset with no success. Reverted to 52.5.0 ESR but still no success. Any way to revert to prior version of Firefox? Any other ideas?

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hi, thanks for reporting this. could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum (or if it's too long to fit into a replky through a site like https://pastebin.mozilla.org/ and provide the link here)?

this might give us a clue what is going on. thank you!