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i cant find how to change password on mozilla.

  • 4 replies
  • 3 have this problem
  • 6 views
  • Last reply by drirfan

drirfan
drirfan
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dear sir i use email on thunderbird mozilla on my windows based pc. i had a email account compromise. hence i had to change my email password from godaddy website webmail. Now my email on mozilla thunderbird on my pc does not work. i cant change password on this software of the pc and there is nothing found in the tools >options> security>saved passwords . this list is also empty. now how do i start my service again to receive emails on this mozilla thunderbird ??

pls reply urgent


thanks

dr irfan m kasmani

dear sir i use email on thunderbird mozilla on my windows based pc. i had a email account compromise. hence i had to change my email password from godaddy website webmail. Now my email on mozilla thunderbird on my pc does not work. i cant change password on this software of the pc and there is nothing found in the tools >options> security>saved passwords . this list is also empty. now how do i start my service again to receive emails on this mozilla thunderbird ?? pls reply urgent thanks dr irfan m kasmani

All Replies (4)

user01229325
user01229325
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If there is nothing on the saved Password screen of Thunderbird then there is nothing to change.

drirfan
drirfan Question owner
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Then why is my email not retrieving and I am 100 percent sure that I have changed my password due to account compromise. So now how to change the password. There should be some option or some way to change password.

user01229325
user01229325
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Can you use the new password at the providers Webmail site? Does it work there?

When you check your mail with Thunderbird are you asked for a password? Does the password dialog box appear?

Did you ever tell Thunderbird to remember your password or do you enter it yourself each time? The fact that Saved Passwords is empty indicates you never saved your password to Thunderbird. Thunderbird could care less what your password is. When you check or send mail the providers server asks for a password. Either you enter it or if you saved it to Thunderbird it will provide it for you.

drirfan
drirfan Question owner
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Can you use the new password at the providers Webmail site? Does it work there? Yes it works on godaddy webmail and it's very well in functionality..

When you check your mail with Thunderbird are you asked for a password? No that's the problem that it does not ask for any password. 

Does the password dialog box appear?

Not at all.

Did you ever tell Thunderbird to remember your password or do you enter it yourself each time? When I registered the first time , password was saved and I never wrote it any time again whenever I was sending emails.

The fact that Saved Passwords is empty indicates you never saved your password to Thunderbird. Thunderbird could care less what your password is. When you check or send mail the providers server asks for a password. Either you enter it or if you saved it to Thunderbird it will provide it for you. That's what's not happening. Also when I am trying to delete the whole account to 're do the account it is not even deleting the account. I even uninstalled and 're installed thunderbird but nothing works