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Videos will not play within Firefox

  • 4 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

CTally
CTally
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I get the message; "Your browser does not currently recognize any of the video formats available." when trying to play videos within Firefox. Currently using Firefox 57.0 (64-bit), and have tried to update plugins with no success. Videos were playing within Firefox before being updated to this version. How can I get videos to play again? And what do I need to do to get them to play within Firefox again? Please respond, and help me get videos to playing again. Thanks, Chad

I get the message; "Your browser does not currently recognize any of the video formats available." when trying to play videos within Firefox. Currently using Firefox 57.0 (64-bit), and have tried to update plugins with no success. Videos were playing within Firefox before being updated to this version. How can I get videos to play again? And what do I need to do to get them to play within Firefox again? Please respond, and help me get videos to playing again. Thanks, Chad

All Replies (4)

WestEnd
WestEnd
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What kinda of video are they?

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Could you also check this support article: Fix video and audio problems on Firefox for Windows N editions.

CTally
CTally Question owner
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Mostly mp4, flv, webm, and maybe others. Can play most through RealPlayer, but cannot play through Firefox as before.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also the YouTube test page to check support in Firefox for playing HTML5 media.