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The buttons in Privacy & History do not respond

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by Shadow110

ludouk2004
ludouk2004
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Hello,

On any website when I go to the "Firefox Page Info window" and then "Security" : None of the buttons (View Certificate ; View Cookie ; View History ) respond (except Help).

Thanks

Hello, On any website when I go to the "Firefox Page Info window" and then "Security" : None of the buttons (View Certificate ; View Cookie ; View History ) respond (except Help). Thanks

All Replies (1)

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note : This should be Pinned and run weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

You should make a backup of your Profile just because: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Please let us know if this solved your issue or if need further assistance.