Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hangs while sending the message. (win10 and winxp)

  • 4 replies
  • 2 have this problem
  • 4 views
  • Last reply by vijaygvk

more options

I'm using Windows 10 64 bit and still anytime I send an email with Thunderbird the program hangs while sending the message and takes long time. I've had this issue in windows 10. But we have assigned static IP address to PC its working fine .please reslove issue asap.

Thunderbird 52.2.1 version windows 10 64 bit

I'm using Windows 10 64 bit and still anytime I send an email with Thunderbird the program hangs while sending the message and takes long time. I've had this issue in windows 10. But we have assigned static IP address to PC its working fine .please reslove issue asap. Thunderbird 52.2.1 version windows 10 64 bit

Modified by Wayne Mery

All Replies (4)

more options

Please start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Then sStill In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results

more options

We have tried as per the steps provided. But, Problem is not resolved. Again we are observing delay in sending emails. Please suggest any other solution to get resolved. We are observing the problem in Windows 10 and Windows XP PC's only.

more options
You say
We are observing the problem in Windows 10 and Windows XP PC's only.

Does this mean you have systems which don't suffer this fault? What would they be? Linux? Mac? Some other version of windows? Or a non-PC situation such as a tablet or phone?

more options

We are observing this problem in all windows versions.