Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

audio not working

  • 3 replies
  • 7 have this problem
  • 4 views
  • Last reply by James

more options

ok, so I'm not sure whats going on... the audio for Firefox just stopped working after my computer restart... the audio is fine in windows audio mixer. no tabs are muted. the audio works fine in other applications such as spotify and other web browsers so it seems to be a problem pertaining specifically to Firefox...

so far ive tried:

Refreshing Firefox, Clean Firefox reinstall, Downgrading to older versions, Restarting my pc, Running Firefox in safe mode, Trying different audio outputs (such as audio jack, usb, etc)

the problem still persists... ive been forced to use chrome to watch youtube videos because of this... its a little frustrating... any ideas?

ok, so I'm not sure whats going on... the audio for Firefox just stopped working after my computer restart... the audio is fine in windows audio mixer. no tabs are muted. the audio works fine in other applications such as spotify and other web browsers so it seems to be a problem pertaining specifically to Firefox... so far ive tried: Refreshing Firefox, Clean Firefox reinstall, Downgrading to older versions, Restarting my pc, Running Firefox in safe mode, Trying different audio outputs (such as audio jack, usb, etc) the problem still persists... ive been forced to use chrome to watch youtube videos because of this... its a little frustrating... any ideas?

Modified by ylapointe

All Replies (3)

more options

Chosen Solution

more options

yes i am... this makes a lot of sense now... thanks!

more options

from 1426719 comment #38

Heads-up, Windows fix has reached mainline as of build 17073

So no workaround patch will be needed in Firefox 52 ESR and 57.0