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download link did not work

  • 5 replies
  • 1 has this problem
  • 12 views
  • Last reply by Bonecrusher

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Clicked on download link on a tax web page, did not work. Had to go to Internet Explorer to DL.

Clicked on download link on a tax web page, did not work. Had to go to Internet Explorer to DL.

Chosen solution

Am back to correct bookmarks etc. I am not going to pursue the download problem, but will assume that the HRBlock site is only compatible with IE.

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All Replies (5)

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Please Refresh but do this 1st:

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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Now cannot restore bookmark toolbar

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Did you export the bookmarks as per 1st URL If did what about just doing the opposite and Imported them now.

Or is totally broken then need to follow the last 2 URL's

Please let us know if this solved your issue or if need further assistance.

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I guess just uninstall and start from scratch

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Chosen Solution

Am back to correct bookmarks etc. I am not going to pursue the download problem, but will assume that the HRBlock site is only compatible with IE.