Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ThunderBird Problems in Cascading Style Sheet Scripts (css) & WindStream.Net SMTP Server protocol errors (Mail Transfer Agent: MTA)

  • 3 replies
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

Dear ThunderBird Support,

  I am having trouble with WindStream.Net. Their server responds to "Sending Login Information with: Error Unknown Command 'ID'. However, I can see that what is sent by ThunderBird is 'Nnn UID' where 'n's are decimal numeric. I contacted WindStream.Net Support.  I am unable to get through to any contact person who understands SMTP or has any technical knowledge other than what they can read from their "commonly asked questions"
   What can I do???? Can you help???

while searching through ThunderBird's "Help", "Tools" & "Developer Tools", I came accros the following logging information. It appears to me that Thunderbird's Cascading Style Sheet scripts have fundamental problems.

   Can you help???

Use of Mutation Events is deprecated. Use MutationObserver instead. calendar-widgets.xml:506:18 mail.icogitate.com : server does not support RFC 5746, see CVE-2009-3555 (unknown) Property contained reference to invalid variable. Error in parsing value for ‘background-color’. Falling back to ‘initial’. webconsole.css:406:9402 Property contained reference to invalid variable. Error in parsing value for ‘border-top-color’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-style’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘background-image’. Falling back to ‘initial’. webconsole.css:444:10354 Property contained reference to invalid variable. Error in parsing value for ‘border-bottom-width’. Falling back to ‘initial’. widgets.css:85:2908 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. widgets.css:84:2850 Property contained reference to invalid variable. Error in parsing value for ‘min-height’. Falling back to ‘initial’. widgets.css:82:2742 Property contained reference to invalid variable. Error in parsing value for ‘margin-bottom’. Falling back to ‘initial’. widgets.css:87:3041 Property contained reference to invalid variable. Error in parsing value for ‘margin-top’. Falling back to ‘initial’. widgets.css:86:2972 Application Basics Name Thunderbird Version 52.5.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.0 Profile Folder (Local drive) Application Build ID 20171121193617 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) mail.icogitate.com:143 alwaysSTARTTLS passwordCleartext mail.icogitate.com:587 plain none true account2 (none) Local Folders plain passwordCleartext account12 (imap) imap.windstream.net:993 SSL passwordCleartext smtp.windstream.net:465 SSL passwordCleartext true Crash Reports Report ID Submitted Extensions Name Version Enabled ID Lightning 5.4.5 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false dom.apps.reset-permissions true extensions.lastAppVersion 52.5.0 font.internaluseonly.changed false font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Courier New font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 16 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 general.autoScroll false gfx.crash-guard.d3d11layers.appVersion 52.5.0 gfx.crash-guard.d3d11layers.deviceID 0x0102 gfx.crash-guard.d3d11layers.driverVersion 9.17.10.4229 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.d3d9video 2 gfx.direct2d.disabled false gfx.direct3d.last_used_feature_level_idx 0 layers.acceleration.disabled false mail.openMessageBehavior.version 1 mail.winsearch.enable true mail.winsearch.firstRunDone true mail.winsearch.global_reindex_time 1446508458 mailnews.database.global.datastore.id 2b19c286-368b-4124-8550-2567071c3ea mailnews.database.global.indexer.enabled false media.gmp.storage.version.observed 1 network.cookie.cookieBehavior 2 network.cookie.lifetimePolicy 2 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1514322776 places.history.enabled false places.history.expiration.transient_current_max_pages 122334 plugin.importedState true print.printer_EPSON_WorkForce_610_Series.print_bgcolor false print.printer_EPSON_WorkForce_610_Series.print_bgimages false print.printer_EPSON_WorkForce_610_Series.print_colorspace print.printer_EPSON_WorkForce_610_Series.print_command print.printer_EPSON_WorkForce_610_Series.print_downloadfonts false print.printer_EPSON_WorkForce_610_Series.print_duplex 1515870810 print.printer_EPSON_WorkForce_610_Series.print_edge_bottom 0 print.printer_EPSON_WorkForce_610_Series.print_edge_left 0 print.printer_EPSON_WorkForce_610_Series.print_edge_right 0 print.printer_EPSON_WorkForce_610_Series.print_edge_top 0 print.printer_EPSON_WorkForce_610_Series.print_evenpages true print.printer_EPSON_WorkForce_610_Series.print_footercenter print.printer_EPSON_WorkForce_610_Series.print_footerleft &PT print.printer_EPSON_WorkForce_610_Series.print_footerright &D print.printer_EPSON_WorkForce_610_Series.print_headercenter print.printer_EPSON_WorkForce_610_Series.print_headerleft &T print.printer_EPSON_WorkForce_610_Series.print_headerright &U print.printer_EPSON_WorkForce_610_Series.print_in_color true print.printer_EPSON_WorkForce_610_Series.print_margin_bottom 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_left 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_right 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_top 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_oddpages true print.printer_EPSON_WorkForce_610_Series.print_orientation 0 print.printer_EPSON_WorkForce_610_Series.print_page_delay 50 print.printer_EPSON_WorkForce_610_Series.print_paper_data 1 print.printer_EPSON_WorkForce_610_Series.print_paper_height 11.00 print.printer_EPSON_WorkForce_610_Series.print_paper_name print.printer_EPSON_WorkForce_610_Series.print_paper_size_type 0 print.printer_EPSON_WorkForce_610_Series.print_paper_size_unit 0 print.printer_EPSON_WorkForce_610_Series.print_paper_width 8.50 print.printer_EPSON_WorkForce_610_Series.print_plex_name print.printer_EPSON_WorkForce_610_Series.print_resolution 360 print.printer_EPSON_WorkForce_610_Series.print_resolution_name print.printer_EPSON_WorkForce_610_Series.print_reversed false print.printer_EPSON_WorkForce_610_Series.print_scaling 1.00 print.printer_EPSON_WorkForce_610_Series.print_shrink_to_fit false print.printer_EPSON_WorkForce_610_Series.print_to_file false print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_bottom 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_left 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_right 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_top 0 privacy.donottrackheader.enabled true security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.sandbox.content.tempDirSuffix {3adea111-18c8-4927-bffe-54927fb67cf4} Graphics GPU #1 Description Intel(R) HD Graphics Vendor ID 0x8086 Device ID 0x0102 RAM Unknown Drivers igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version 9.17.10.4229 Driver Date 5-26-2015 Features Direct2D false DirectWrite false (6.1.7601.23545) ClearType Parameters Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend skia AzureCanvasAccelerated 0 AzureFallbackCanvasBackend cairo AzureContentBackend skia JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions

Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6

Dear ThunderBird Support, I am having trouble with WindStream.Net. Their server responds to "Sending Login Information with: Error Unknown Command 'ID'. However, I can see that what is sent by ThunderBird is 'Nnn UID' where 'n's are decimal numeric. I contacted WindStream.Net Support. I am unable to get through to any contact person who understands SMTP or has any technical knowledge other than what they can read from their "commonly asked questions" What can I do???? Can you help??? while searching through ThunderBird's "Help", "Tools" & "Developer Tools", I came accros the following logging information. It appears to me that Thunderbird's Cascading Style Sheet scripts have fundamental problems. Can you help??? Use of Mutation Events is deprecated. Use MutationObserver instead. calendar-widgets.xml:506:18 mail.icogitate.com : server does not support RFC 5746, see CVE-2009-3555 (unknown) Property contained reference to invalid variable. Error in parsing value for ‘background-color’. Falling back to ‘initial’. webconsole.css:406:9402 Property contained reference to invalid variable. Error in parsing value for ‘border-top-color’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-style’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘background-image’. Falling back to ‘initial’. webconsole.css:444:10354 Property contained reference to invalid variable. Error in parsing value for ‘border-bottom-width’. Falling back to ‘initial’. widgets.css:85:2908 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. widgets.css:84:2850 Property contained reference to invalid variable. Error in parsing value for ‘min-height’. Falling back to ‘initial’. widgets.css:82:2742 Property contained reference to invalid variable. Error in parsing value for ‘margin-bottom’. Falling back to ‘initial’. widgets.css:87:3041 Property contained reference to invalid variable. Error in parsing value for ‘margin-top’. Falling back to ‘initial’. widgets.css:86:2972 Application Basics Name Thunderbird Version 52.5.0 User Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.5.0 Profile Folder (Local drive) Application Build ID 20171121193617 Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (imap) mail.icogitate.com:143 alwaysSTARTTLS passwordCleartext mail.icogitate.com:587 plain none true account2 (none) Local Folders plain passwordCleartext account12 (imap) imap.windstream.net:993 SSL passwordCleartext smtp.windstream.net:465 SSL passwordCleartext true Crash Reports Report ID Submitted Extensions Name Version Enabled ID Lightning 5.4.5 true {e2fda1a4-762b-4020-b5ad-a41df1933103} Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false dom.apps.reset-permissions true extensions.lastAppVersion 52.5.0 font.internaluseonly.changed false font.name.monospace.el Consolas font.name.monospace.tr Consolas font.name.monospace.x-baltic Consolas font.name.monospace.x-central-euro Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.sans-serif.el Calibri font.name.sans-serif.tr Calibri font.name.sans-serif.x-baltic Calibri font.name.sans-serif.x-central-euro Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Courier New font.name.serif.el Cambria font.name.serif.tr Cambria font.name.serif.x-baltic Cambria font.name.serif.x-central-euro Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.tr 14 font.size.fixed.x-baltic 14 font.size.fixed.x-central-euro 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 16 font.size.variable.el 17 font.size.variable.tr 17 font.size.variable.x-baltic 17 font.size.variable.x-central-euro 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 general.autoScroll false gfx.crash-guard.d3d11layers.appVersion 52.5.0 gfx.crash-guard.d3d11layers.deviceID 0x0102 gfx.crash-guard.d3d11layers.driverVersion 9.17.10.4229 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.d3d9video 2 gfx.direct2d.disabled false gfx.direct3d.last_used_feature_level_idx 0 layers.acceleration.disabled false mail.openMessageBehavior.version 1 mail.winsearch.enable true mail.winsearch.firstRunDone true mail.winsearch.global_reindex_time 1446508458 mailnews.database.global.datastore.id 2b19c286-368b-4124-8550-2567071c3ea mailnews.database.global.indexer.enabled false media.gmp.storage.version.observed 1 network.cookie.cookieBehavior 2 network.cookie.lifetimePolicy 2 network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1514322776 places.history.enabled false places.history.expiration.transient_current_max_pages 122334 plugin.importedState true print.printer_EPSON_WorkForce_610_Series.print_bgcolor false print.printer_EPSON_WorkForce_610_Series.print_bgimages false print.printer_EPSON_WorkForce_610_Series.print_colorspace print.printer_EPSON_WorkForce_610_Series.print_command print.printer_EPSON_WorkForce_610_Series.print_downloadfonts false print.printer_EPSON_WorkForce_610_Series.print_duplex 1515870810 print.printer_EPSON_WorkForce_610_Series.print_edge_bottom 0 print.printer_EPSON_WorkForce_610_Series.print_edge_left 0 print.printer_EPSON_WorkForce_610_Series.print_edge_right 0 print.printer_EPSON_WorkForce_610_Series.print_edge_top 0 print.printer_EPSON_WorkForce_610_Series.print_evenpages true print.printer_EPSON_WorkForce_610_Series.print_footercenter print.printer_EPSON_WorkForce_610_Series.print_footerleft &PT print.printer_EPSON_WorkForce_610_Series.print_footerright &D print.printer_EPSON_WorkForce_610_Series.print_headercenter print.printer_EPSON_WorkForce_610_Series.print_headerleft &T print.printer_EPSON_WorkForce_610_Series.print_headerright &U print.printer_EPSON_WorkForce_610_Series.print_in_color true print.printer_EPSON_WorkForce_610_Series.print_margin_bottom 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_left 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_right 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_margin_top 0.300000011920929 print.printer_EPSON_WorkForce_610_Series.print_oddpages true print.printer_EPSON_WorkForce_610_Series.print_orientation 0 print.printer_EPSON_WorkForce_610_Series.print_page_delay 50 print.printer_EPSON_WorkForce_610_Series.print_paper_data 1 print.printer_EPSON_WorkForce_610_Series.print_paper_height 11.00 print.printer_EPSON_WorkForce_610_Series.print_paper_name print.printer_EPSON_WorkForce_610_Series.print_paper_size_type 0 print.printer_EPSON_WorkForce_610_Series.print_paper_size_unit 0 print.printer_EPSON_WorkForce_610_Series.print_paper_width 8.50 print.printer_EPSON_WorkForce_610_Series.print_plex_name print.printer_EPSON_WorkForce_610_Series.print_resolution 360 print.printer_EPSON_WorkForce_610_Series.print_resolution_name print.printer_EPSON_WorkForce_610_Series.print_reversed false print.printer_EPSON_WorkForce_610_Series.print_scaling 1.00 print.printer_EPSON_WorkForce_610_Series.print_shrink_to_fit false print.printer_EPSON_WorkForce_610_Series.print_to_file false print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_bottom 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_left 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_right 0 print.printer_EPSON_WorkForce_610_Series.print_unwriteable_margin_top 0 privacy.donottrackheader.enabled true security.default_personal_cert Select Automatically security.disable_button.openCertManager false security.sandbox.content.tempDirSuffix {3adea111-18c8-4927-bffe-54927fb67cf4} Graphics GPU #1 Description Intel(R) HD Graphics Vendor ID 0x8086 Device ID 0x0102 RAM Unknown Drivers igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32 Driver Version 9.17.10.4229 Driver Date 5-26-2015 Features Direct2D false DirectWrite false (6.1.7601.23545) ClearType Parameters Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 WebGL Renderer Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_4_1 ps_4_1) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15) AzureCanvasBackend skia AzureCanvasAccelerated 0 AzureFallbackCanvasBackend cairo AzureContentBackend skia JavaScript Incremental GC 1 Accessibility Activated 0 Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.13.1 4.13.1 NSS 3.28.6 3.28.6 NSS Util 3.28.6 3.28.6 NSS SSL 3.28.6 3.28.6 NSS S/MIME 3.28.6 3.28.6

All Replies (3)

more options

There have been several reports of issues with windstream. The message you get is from the server and is likely to have nothing to do with Thunderbird. Apparently windstream are in the process of migrating their servers. This might be causing you the problem. http://downdetector.com/status/windstream

more options

while searching through ThunderBird's "Help", "Tools" & "Developer Tools", I came accros the following logging information. It appears to me that Thunderbird's Cascading Style Sheet scripts have fundamental problems.

  Can you help???

Use of Mutation Events is deprecated. Use MutationObserver instead. calendar-widgets.xml:506:18 mail.icogitate.com : server does not support RFC 5746, see CVE-2009-3555 (unknown) Error in parsing value for ‘-webkit-text-size-adjust’. Declaration dropped. fetch%3EUID%3E.INBOX%3E8600 Unknown property ‘mso-table-lspace’. Declaration dropped. fetch%3EUID%3E.INBOX%3E8600 Unknown property ‘mso-table-rspace’. Declaration dropped. fetch%3EUID%3E.INBOX%3E8600 Unknown property ‘-moz-border-radius’. Declaration dropped. fetch%3EUID%3E.INBOX%3E8600 Property contained reference to invalid variable. Error in parsing value for ‘background-color’. Falling back to ‘initial’. webconsole.css:406:9402 Property contained reference to invalid variable. Error in parsing value for ‘border-top-color’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-style’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. webconsole.css:407:9459 Property contained reference to invalid variable. Error in parsing value for ‘background-image’. Falling back to ‘initial’. webconsole.css:444:10354 Property contained reference to invalid variable. Error in parsing value for ‘border-bottom-width’. Falling back to ‘initial’. widgets.css:85:2908 Property contained reference to invalid variable. Error in parsing value for ‘border-top-width’. Falling back to ‘initial’. widgets.css:84:2850 Property contained reference to invalid variable. Error in parsing value for ‘min-height’. Falling back to ‘initial’. widgets.css:82:2742 Property contained reference to invalid variable. Error in parsing value for ‘margin-bottom’. Falling back to ‘initial’. widgets.css:87:3041 Property contained reference to invalid variable. Error in parsing value for ‘margin-top’. Falling back to ‘initial’. widgets.css:86:2972

more options

The error console logs a lot of garbage. If you want to see a mess see mine after I spend a couple of hours on RSS feeds. Basically to get anything useful from the console you have to clear it, attempt the action and check for new entries. Being aware that things like calendar refresh from the network will also be adding things. So what you see is not always related to the problem, even when you are trying to narrow down the error by clearing the console.