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Single account will not update on start

  • 6 replies
  • 1 has this problem
  • 3 views
  • Last reply by MartinZ

MartinZ
MartinZ
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I have 4 email accounts and only one will not update on start. It will update if I manually click Get Messages or via the Check every x minutes. All accounts are configured for "check for new messages on start" and "allow immediate server notifications..". This one account does update on start on my other PC's running the same version of Thunderbird (52.5.2). I do not notice it being checked on start in the bottom left status bar either. I've reinstalled Thunderbird over top of the current installation but it didn't help. I'd rather not delete the account and recreate it. Any thoughts on what I can check?

I have 4 email accounts and only one will not update on start. It will update if I manually click Get Messages or via the Check every x minutes. All accounts are configured for "check for new messages on start" and "allow immediate server notifications..". This one account does update on start on my other PC's running the same version of Thunderbird (52.5.2). I do not notice it being checked on start in the bottom left status bar either. I've reinstalled Thunderbird over top of the current installation but it didn't help. I'd rather not delete the account and recreate it. Any thoughts on what I can check?

Chosen solution

Found it! Add-on causing it. morelayoutsforthunderbird

http://morelayoutsforthunderbird.mozdev.org/

Disable the add-on and the default account updates on start. Enable the add-on and it stops updating on start.

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All Replies (6)

Matt
Matt
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  • Top 10 Contributor
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Is the account IMAP or POP?

MartinZ
MartinZ Question owner
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It is IMAP (hence the allow immediate server notifications setting). I initially thought it might be a server side setting, but that same account does check for new messages successfully one other PC's running the same version of Thunderbird.

Also I never seem to see it hit that account in the lower left status bar on start. Almost like it just doesn't check it. I've also tried setting that "check for new messages on start" to off and unloading, then setting it back - that didn't help.

(thanks for the reply - btw)

MartinZ
MartinZ Question owner
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So I decided to just delete the account and recreate it. Which I did and even that didn't help. Looks the same, still do not see it try to hit the default account on startup. It is set and will work if I click manually or wait x mins. Still working on other PC's. Very strange.

MartinZ
MartinZ Question owner
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Chosen Solution

Found it! Add-on causing it. morelayoutsforthunderbird

http://morelayoutsforthunderbird.mozdev.org/

Disable the add-on and the default account updates on start. Enable the add-on and it stops updating on start.

Matt
Matt
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  • Top 10 Contributor
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Good to see you found a solution. We should always look to add-ons first. But that was so specific a problem I doubt I would have ever gone there.

MartinZ
MartinZ Question owner
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I agree, because it was only affecting the one email account (albeit the default one). But I gave it a shot. I posted the issue to their dev forum, hopefully they will fix. I appreciate you responding to the issue all the same!