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I have a gmail of 0.11 GB of data and a thunderbird is said to be over -96%. Organizing folders does not help. what can I do?

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  • Last reply by Toad-Hall

Marek27
Marek27
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I did "organizing folders" and thunderbird still says that the folder is full - 96%. Gmail says i have 0,11GB of data. what is the problem that thunderbird displays 96% full folder?

I did "organizing folders" and thunderbird still says that the folder is full - 96%. Gmail says i have 0,11GB of data. what is the problem that thunderbird displays 96% full folder?

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Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Enable this: 'Menu icon' > 'Options' > 'Layout' > select 'Folder Pane columns' Click on Folder Pane column header icon - see image below. Select 'Size' Assuming the issue is with Inbox folder...... Q: What size is the 'Inbox' folder before doing any thing?

Right click on 'Inbox' folder and select 'Properties' Select 'Quota' tab 'Q: What is the usage: XX of XX kb used at this time?


Then do this: If this is 'Inbox'. Create a new folder (not as a subfolder of Inbox) Move all good emails from 'Inbox' into the new folder. Right click on Inbox folder and select 'Compact'

Recheck the size and quota and report new data. Q: What size is the 'Inbox' folder after compacting? Right click on Inbox folder and select 'Properties' Select 'Quota' tab Q: What is usage: XX of XX kb used ?