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A problem with signing in and 2FA

  • 22 replies
  • 6 have this problem
  • 1 view
  • Last reply by zilexa

treeshateorcs
treeshateorcs
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it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

it gives me "Primary account email required for sign-in" when I'm trying to enter the confirmation code from the email I get after entering my password, even though I've been using my primary email all along

Modified by treeshateorcs

Chosen solution

Ok, so I reset password and started over. Sorry I couldn't wait any longer

Read this answer in context 👍 0

All Replies (2)

guigs
guigs
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Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!

zilexa
zilexa
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I have the exact same issue and described it with a screenshot here: https://support.mozilla.org/en-US/questions/1213471

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