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Default attachment folder not recognised

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by tmc1

tmc1
tmc1
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Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse.

When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Hi, In tools | options | attachments it is set to Save files to a specific folder, that was selected via browse. When I receive an attachment and select save, it does not automatically select this folder but my desktop. Any idea why please?

Chosen solution

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

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All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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Chosen Solution

re: it is set to Save files to a specific folder, that was selected via browse.

check the settings are still set in Options.

Confirm :you have chosen a specific folder - not in Thunderbird, but elsewhere on your computer in eg: Documents

click on OK

tmc1
tmc1 Question owner
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Hi, Thanks. It was not in Thunderbird and although it looked like it was selected in the folder window, it wasn't actually selected. If that makes sense!