Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes opening Google Images

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

In Firefox 57.0.4 - When I search Google for a subject (say cats) and then click on Images in Google Search and I can click on 5 images then FF crashes, 1 if I started in Safe Mode.

Happens on multiple laptops in our company.

It's a bug....

In Firefox 57.0.4 - When I search Google for a subject (say cats) and then click on Images in Google Search and I can click on 5 images then FF crashes, 1 if I started in Safe Mode. Happens on multiple laptops in our company. It's a bug....

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support