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Emails that are inmy Inbox are being deleted and seem to go back only six months. Can you please explain this for me

  • 5 replies
  • 1 has this problem
  • 7 views
  • Last reply by DirtSmith

DirtSmith
DirtSmith
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I notice that the emails in my Inbox folder appear to be deleting without my approval. It would seem that they only stay there for six months. I am frustrated that this is happening as I often want to refer back to emails and six months is not a long enough time period for them to start deleting.

I notice that the emails in my Inbox folder appear to be deleting without my approval. It would seem that they only stay there for six months. I am frustrated that this is happening as I often want to refer back to emails and six months is not a long enough time period for them to start deleting.

All Replies (5)

Matt
Matt
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  • Top 10 Contributor
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Is your account IMAP? If so, the retention settings on your providers server will probably be what is removing the mail, not Thunderbird which defaults to delete nothing.

DirtSmith
DirtSmith Question owner
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If that is the case can we now do anything about that

DirtSmith
DirtSmith Question owner
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If that is the case can we now do anything about that

Zenos
Zenos
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Move them to subfolders or Local Folders. Take ownership.

DirtSmith
DirtSmith Question owner
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Thanks for that. It was the conclusion I had come around to so will do that. Nice to know that it is not Mozilla that is doing the deleting