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I have two email addresses and one of them keeps changing PDF files to data files on downloading

  • 2 replies
  • 1 has this problem
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  • Last reply by sfhowes

aliibeauty
aliibeauty
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my gayle@wise.net.nz account automatically changes the format of files from PDF to .dat and I cannot read them.

my gayle@wise.net.nz account automatically changes the format of files from PDF to .dat and I cannot read them.

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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do you have an anti virus scanning incoming mail? Try turning off mail scanning.

sfhowes
sfhowes
  • Top 25 Contributor
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If you are seeing winmail.dat attachments instead of pdf files, the Lookout+ add-on might help.