The graphical menu buttons Firefox 58.0.2
On Windows 10 and Firefox 58.0.2, when I click the menu button in the upper right (the three hamburger bars) or any other menu button (i.e. history), a ghost of the drop menu appears and Firefox hangs for at least a few seconds. Often times, it totally hangs and needs to be closed. I can browse and scroll and video stream works. I have tried the "it hangs" fixes and none work. Specifically I have tried the accessibility permission option, the disable hardware acceleration option, and trying a new alternative profile (full on reset). I have also tried uninstalling the 64bit version and installing the 32bit version. None of this has worked. The menu bar does work. Also when any popup from the menu button area (i.e. giving website location access) it is ghosted or black and locks Firefox.
All Replies (3)
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
Thanks. I dove deeper and found that I needed an updated driver. It works now.
That was very good work. Well done. Please flag your last post as Solved Problem so others will know.