Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by WestEnd

more options

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error

Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings

Thank you

I have Kapersky Anti Virus & when I go to amazon It usually takes me to Safe Money Protected Browser. Now it goes to IE Microsoft Edge page. FF Is my Default browser. How do I fix this problem? Safe money Run error Failed to run Protected Browser. Reason: Protected Browser response timed out. Please try again. Open website in current window Settings Thank you

All Replies (1)

more options

Put this way Kaspersky isn't a A/V that I would use if it is intercepting your Amazon payments. I find this troubling to say the least. I don't use or need something like Safe Money protector Browser to do my Amazon transactions. If I were you I get rid of Kaspersky knowing the fact it wants you to use their so called money protected Browser makes me even more suspicious of what it is doing.